Kaizen
Kreativity: Practical Excellence in the Everyday
Written by Strategy
Magazine
Kaizen. It’s what the Japanese use to define
"improvement" or a "change for the best.” In business, it’s a
system of continuous improvement in any number of areas, to include technology,
productivity, culture, and the like. Tom DePaoli, Management Program Director
at Marian University in Fond du Lac Wisconsin, and CEO of Apollo Solutions,
knows a thing or two about kaizen and its best practices. He found a way to
share it in his newly released book, Kaizen Kreativity (Oops!):Don't Be
Afraid of Looking Stupid. I'm an Expert at It.
STRATEGY: Tell us in your own words about kaizen.
DEPAOLI: The kaizen concept was originally created as part of the
Toyota Production System and it’s still one of the most widely-used programs in
the manufacturing industry. However, it works equally well in service
industries. Toyota originally created it to reduce waste and production errors.
The kaizen concept has now evolved into a continuous improvement tool that
looks at all aspects of a work process.
STRATEGY: What motivated you to write the book?
DEPAOLI:I wanted to share my personal experiences with the kaizen
technique and my success stories. I wanted to give the readers a clear
understanding of what works and what doesn’t work. The kaizen can be a fun and
creative way to make progress and I wanted the reader to make it enjoyable for
everyone.
STRATEGY: And, who will find the most benefit from reading it?
DEPAOLI: The book is written for anyone interested in process
improvement or the kaizen concept. Chapter Two, “How to Read This Book,” guides
both the experienced kaizen practitioner and new practitioner in a recommended
approach to reading the book and using the kaizen method.
STRATEGY: What exactly happens when a kaizen event occurs?
DEPAOLI: There are over forty actual stories in the book that show
which kaizen tool was used and how the tool was successful. A kaizen event
requires superb organization and a dedicated team willing to change for the
better. Above all, an enthusiastic sponsor is critical for success. Readers
learn much more from storytelling.
STRATEGY: What about the name? What made you choose this one in
particular?
DEPAOLI: I wanted people to feel comfortable in making mistakes and
not to have a fear of looking stupid. We learn the most from our mistakes. I
certainly have.
DePaoli explains that readers can
expect to learn how to avoid the same mistakes he has made, while increasing
the probability of success. “Organization of a kaizen event is critical,” he
says. “I hope the book gives readers a structure and the tools for a kaizen
event.” You can take the first step toward creating your own with the purchase
of DePaoli’s book. To visit his site, where you can learn more and purchase Kaizen
Kreativity (Oops!): Don't Be Afraid of Looking Stupid. I'm an Expert at It,
click here.
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