The five most common mistakes in implementing e-procurement:
1. Not creating a comprehensive procurement strategy first or a plan that aligns with an e-business strategy and an e-procurement strategy.
2. Putting the e- before procurement. Technology and e-procurement won’t fix current unsound procurement practices.
3. Not performing comprehensive strategic supplier sourcing first and failure to prepare suppliers for e-procurement.
4. Not properly identifying materials-services groups and the proper e-procurement tool to use for these groups. Not assessing supplier capabilities, which include readiness for e-procurement.
5. Underestimating resistance to change and the need for ease of use for end-users. A strong component in this area is content (catalogue) quality and the transaction details.
Dr. Tom DePaoli