In Lean Six Sigma a Charter is Critical
A written commitment between a Six Sigma team and the organization, the charter includes the business case, problem and goal statements, constraints and assumptions, roles, preliminary plans, scope, and the roles of participants in the project. This document states the scope of authority for an improvement project or team, and is approved by management. Periodic reviews with the sponsor ensure alignment with business strategies. Charters should be reviewed, revised, and refined periodically throughout the DMAIC process, based on data.
Tips:
- 1. Make sure the charter identifies the defect or the problem clearly.
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- 2. Make sure there are plenty of metrics to measure when you have achieved your goals.
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- 3. Investigate if there is valid data available now.
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- 4. Get the project champion to endorse the charter and participate in the DMAIC process.
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- 5. If you cannot measure something, don’t.
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