Leaders Work Hard and Volunteer for The Tough Assignments
By Dr.
Tom DePaoli
See my
book on Amazon Leadership by Storytelling for more leadership stories.
I was working for a fortune
500 company as an employee relations manager, in human resources, in a large
midwestern plant. The company had just undergone a very tough period. It had
gone to war with its employees and tried to break the current union and
implemented a take it or leave it contract. All this did was infuriate the
employees and create a giant slowdown in the plant. Fortunately, the company
decided to reverse this approach and work with the union and employees as a
partner. One of the goals was to reduce the number of skilled trades in the
plant from the current 29 classifications. This created much inefficiency and
complicated rules. It literally could take three people to change a lightbulb.
The company hired a consultant in creating partnerships and improving
employee relationships for three days. The fee was over $10,000 for the
sessions. I sat in on the sessions. I soon realized that I was much more
knowledgeable about our union, the culture, the skilled trades and the approach
that we needed to implement pay-for-skill than the consultant. I decided to do
research on my own and discovered some articles on pay-for-skill and skilled
trade consolidation. After a discussion with my boss I volunteered to lead the skilled
trades consolidation and implement a pay-for skill compensation system. This
was a tough and contentious project. I was to be the first in the company to
lead the implementation of the compensation system.
Despite
the company’s attempts to destroy the union, the union president and the union
committee still trusted me, and considered me fair and open to compromise. I
decided to become an expert on pay-for- skill compensation and started
researching the concept. I had always considered getting a PhD, and now I
investigated options for a PhD, and made a dissertation proposal to a
university. I would research organizations that already had similar
pay-for-skills systems and study the factors that made them successful. They
accepted the proposal. My logic was since I had to do the research anyway for
my work-life, why not jointly take an academic approach to pay-for-skill. I
received help from the local university in my research and the use of a
super-computer to analyze my data. After working long and hard with the union,
we jointly reduced the skilled trade classifications from 29 to 5. Crafts
persons could also become multi-skilled and have multiple skills such as welder
pipe-fitter and carpenter combined! The more skills, the higher pay they
received. Crafts persons were not pressured to have multiple skills, but if
they did not, their pay would not be as much as a crafts person with multiple
skills.
Their skills training was subsidized by the company and we established an
on-site tech-school for them to gain the skills. We also extended the
opportunity for skills training to production workers and management.
I
finished the PhD in four years and published the results of my data. The
overall knowledge and understanding of the workforce improved dramatically.
Pay-for-skill is a long-term investment in employees that is exceptionally
successful. The project gave me a reputation for volunteering for tough
assignments. Leaders work hard and volunteer for the tough assignments.
Dr. Tom DePaoli, (Dr.
Tom) is currently an independent management consultant, the Principal of Apollo
Solutions, which does general business consulting in the human resources,
supply chain and lean six sigma areas. His organization was self-founded in 1995.
He retired as a Captain from the Navy Reserve. In other civilian careers, he
was a supply chain and human resources executive with corporate purchasing
turnaround experience and lean six sigma deployments. He has worked for over
ten major companies and consulted for over fifty organizations throughout his
career. Some of his consulting projects include: information systems projects,
re-engineering organizations, transformation, e-procurement, e-commerce, change
management, global sourcing and negotiating. His industry experience is in the
chemical, paper, pharmaceutical, IT, automotive, government, consumer,
equipment, services and consulting industries. He has been published
extensively in journals, magazines and books. He is the author of eleven books all
available on Amazon. He has instructed
at six education facilities in numerous roles. He is active in supporting the YMCA, Wounded Warrior, and the prevention of the
bullying of children.
https://www.amazon.com/author/tomdepaoli = Dr. Tom’s
Amazon author’s page
http://www.apollosolutions.us = website of Apollo
Solutions his business
drtombooks.com = more information on Dr. Tom’s books
http://www.linkedin.com/pub/dr-thomas-depaoli/0/736/6b3/ = LinkedIn home page
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