Reengineering of purchasing is a major rethinking and total
redesign of companywide buying practices.
The objective is to obtain a tremendous leap in the supply chain
elements such as quality, cost, technology, cycle time, inventory levels,
lead-time, transactions and total cost of ownership. The barriers to achieving
this major improvement are numerous and intense. There is limited or no top management
perception of the role of purchasing and often insufficient license to
operate. Out of date attitudes towards
purchasing among other departments often thwart the process. Management often permits other departments to
define what they want purchasing to do which typically is a blind subservient service
department that meets their non-value adding perceived needs. Purchasing
departments are typically bureaucracies’ rift with disabling policies,
procedures, and redundant controls.
Purchasing reports to different functions in different companies. This
just adds to the confusion about their role. Often antiquated information
systems with little or no value for purchasing are mired in place. Many corporate hierarchies and organizational
structures militate against letting purchasing "play in their
sandbox." A very high percentage
(over eighty percent) of purchasing departments remains solidly
traditional. This inability to change or
even progress remains a mystery for the many purchasing professionals. According to Jack Welch CEO of General
Electric, "The only two departments in a company that generate revenue are
sales and purchasing. Everyone else is overhead." He is dead right. The
problem is that the overhead departments rule most organizations.